CityCellar by Isetan

Please visit Citycellar by Isetan to purchase.

Delivery is fully handled by citycellar2u.

Delivery will be charged according to the order value. Free delivery for orders above RM350 within Klang Valley (selected areas). RM10 delivery fee will be charged for orders under RM350 within Klang Valley (selected areas).

Delivery time : within 2-4 working days (Mon-Sat: 10am-6pm)

* No delivery on Sundays & Public Holidays.

Discounted items are final and cannot be returned or exchanged. Normal priced items can be exchanged within 7 days from the delivery date. All orders are non-cancellable. 

Damaged/Incorrect Items

Customers should reject outright during the delivery on any over/short supply, incorrect or damaged item (including but not limited to any visible defect of the item or any item has passed its expiry date) once the item has been received, customer is barred from bringing any claim in any nature whatsoever against us. Exception to this clause will be those non-visible defects i.e, corked wine where the opened bottle is required to be returned to the Company within three (3) Business Days from the item received date and the Company has seven (7) Business Days upon receipt of such notification by customer to verify and replace any defective wine item if necessary or refund the money at the sole discretion of the Company.

Please reach out to Citycellar for return/refund : enquiry@citycellar2u.com.

Please contact citycellar2u at

Phone : +6016-260 7563

Email : enquiry@citycellar2u.com

Operating Hour : 8:30 am - 5.30 pm (Weekdays only, excluding weekends and Public Holidays)

Promo codes available at ionlinekl.com.my is NOT applicable at citycellar2u.com. There will be different promotions available. Please check them out on citycellar2u.com.